Payment

All prices are given in New Zealand Dollars and are inclusive of GST. The prices specified are subject to change at any time without notification. We currently accept credit (and debit) card payments via Stripe, our payment gateway. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay online. Plus, your financial information is never shared. We never see or store your credit card details when you place an order with us. Our checkout process is also secured by HTTPS / TSL encryption. TLS (Transport Layer).

We also accept direct bank deposit/transfer. Just select this option at the payment stage of your booking (step 4). Please note that if you, the guest, adds funds to the wrong bank account and the correct number was provided by Magic Reef, then Magic Reef won’t be responsible for correcting the payment mistake.

Please also note that goods won’t be dispatched until such time as the funds have been received by Magic Reef.

Cancellations and/or refunds

Our cancellation policy is as follows:

  • Cancellation within 61 days of arrival date: 30% forfeit of the total booking price.
  • Cancellation within 40 days of arrival date: 50% forfeit of the total booking price.
  • Cancellation within 30 days of arrival date: 100% forfeit of the total booking price.
  • 30% of total booking within 61 days of arrival
  • 50% of total booking within 40 days of arrival
  • 100% of total booking within 30 Days
  • All cancellations must be received in writing.

Travel insurance

We strongly suggest travel insurance.

Communications

By booking your accomodation from this website, you consent to receive the electronic communications (email) from Magic Reef. These communications will include: booking and/or payment status updates. Please note that we will not send you any promotional and marketing materials, or other information relating to the service, unless you have subscribed to our newsletter.

Disclaimer

Your order does not include custom duty or custom fees upon arrival in the Cook islands. These charges may vary and are outside of our control.

Magic Reef also abides by the New Zealand Consumer Guarantees Act 1993.

Magic Reef may contain links to other websites. There is no guarantee that this content is accurate or an endorsement

The information on this website is provided “as is” and for general information only. Magic Reef has provided this information for the benefit of users in good faith and with reasonable care. However, errors and omissions in this website and the information on it may occur from time to time and Magic Reef does not guarantee that the website will always operate or be error free

Accordingly, to the maximum extent permitted by law, Magic Reef does not accept any liability for the use of or inability to use this site, or for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.[