Gillian Francis – Resort Manager

Introducing Gillian Francis, our resort manager, whom you will see popping up at various moments during your stay. Gillian (you can call her Gill), along with Jayne, makes up our front-of-house – anything you need help with, Gill’s your go-to. Originally from the Waikato in New Zealand with a background in broadcasting, Gillian is very committed to our guests’ happiness and gets down to business with much enthusiasm! Gillian is also likes to lounge in the lagoon in her time off.

Jayne Kelly – Office & Reservations Manager

Our office and reservations manager keeps all the “behind the scenes” things kicking over smoothly. A resident of the Cook Islands for over 30 years, Jayne is a wealth of information about Rarotonga. She’s your first port of call for restaurant recommendations, tour bookings, and general information about the island… what she doesn’t know about Rarotonga hasn’t happened yet! On her days off, you’ll find Jayne welcoming visitors to her home for the entree course of the progressive dinner or enjoying time with her grandchildren.

Rowella Alemani – Housekeeper

Introducing Rowella, our housekeeper, who, under the watchful eye of Grace-Ann, takes great pride in servicing our rooms to the highest standard. You will often find her helping Jing in our beautiful tropical gardens. Rowella’s favourite job is to source the fragrant flowers which make up the eis we gift to our guests. Originally from the Philippines, she tells us that she is very happy to be living in the quiet paradise of Rarotonga.

Grace-Ann Mamon – Housekeeping Manager

Introducing Grace-Ann who, as our housekeeping manager, wields her managerial ‘golden duster’ to ensure our bungalows are always spotless. This is also the person to express your silent gratitude to when enjoying the delicious tropical fruit platter upon your arrival at Magic Reef. Grace-Ann left her native Philippines nine years now to take up this role at Magic Reef and is pleased to call our little community here in Rarotonga home.

Jing Aranjuiz – Maintenance Manager

Introducing Jing, our maintenance manager here at Magic Reef. Jing’s hard-earned title of ‘one-stop handy man’ does not quite cover what it is that he can do! A casual observer may notice Jing loading a wheelbarrow with blooms from our tropical gardens, fixing bamboo on our traditional bungalows, or painting over a mended ceramic tile. As you imagine, this list is endless! When not saving the world, one task at a time, Jing can be found fishing at the beach…

Mili Moroivalu – Beauty Therapist

Originally from Fiji, Mili has lived in Rarotonga for over 12 years. A passion for wellbeing led Mili to studying massage and beauty therapy where she gained a diploma from the Australian based Academy of Beauty Therapy. Mili’s local customers know she’s the best on the island – and we do too! On Mili’s time off, she’s still busy with her 3 children!